Shipping Policy

Shipping Methods and Costs

FedEx Service Map
** Please note: The day the order placed and released to FedEx does does not count toward the days on the shipment map. Please allow for one extra day in your count! **
How are shipping costs determined?

Shipping costs are determined by the item's size, weight, shipping method and delivery address. In your shopping cart, we show an estimated shipping cost based on lowest price shipping method, and assume all items in your cart are going to a single address within the contiguous states. If you select a different shipping method, an APO/FPO address or an address outside the continuous United States, your actual shipping may be slightly higher.

Where do we ship?

All 50 States (parcel and freight delivery) APO/FPO addresses (parcel – US Postal Service) US Territories, Puerto Rico, Virgin Islands, Canada

At this time not all items can be shipped to P.O. Boxes and some items have shipment restrictions. Ship restrictions can be found on the item details pages.

What shipping methods are available?

Non Alcoholic Wines Online offers customers quick and reliable shipping methods for items purchased from their shopping cart.

Please Note: All AIR orders must be received before 2:00 p.m. EST or your order may not be processed until the next business day. Business days are Monday-Friday and do not include federal holidays within the United States.

Large Item Shipping Method:

Large items  ship via LTL freight.

Freight Delivery (10-15 business days) is the delivery option where drivers will unload your item but not responsible for carrying the item inside the building. We recommend that you have someone with you to help bring your item indoors. Drivers do not assist with unpacking, set-up or clean up.

When will my order be shipped?

We always aim to ship orders within 10 days from when they are placed. However, due to the large variety of domestic and imported wines that make up our samplers, there may be delays in re-stocking certain brands and products. If we expect any delays in shipping your order beyond the first 10 days, we will get in contact with you and may suggest substitutions for certain products. Please note:the day the order is placed does not count toward the days on the shipping map. The days on the shipping map refer to the days when the order is released to FedEx or shipper.

How Do I Track My Shipment?

You can track your package by going to the Order Tracking page as a registered customer, you will receive a email from the shipping company directly, or call us toll free (18008134631) for your tracking information.