Return Policy
Return Policy
Peerless Specialties, LLC dba Non Alcoholic Wines Online understands that sometimes your purchase is not a perfect fit. Should you need to return an item for any reason, please contact our Customer Service department at info@nonalcoholicwinesonline.com.
Return Requirements
We reserve the right to limit or decline returns that don't meet the following requirements:
- Returns must be received within 10 days.
- Items being returned, must be in the original unopened package.
- Refunds are provided in the form of online credit payment.
- In-store purchases can only be returned in a store. They cannot be returned by mail.
- Returns or exchanges without the original receipt/packing slip will be offered a merchandise credit for the lowest price.
Please note that there is a 15% re-stocking fee deducted from refund on orders that are cancelled within ten (10) days of order placement.
The following items cannot be returned:
- Customized/personalized items
- Open bottles
Please feel free to contact our customer service department at 1-800-813-4631 or email us at info@nonalcoholicwinesonline.com and we will be happy to assist you.